Skip to main content

Devices

Manage every tablet and phone connected to your shop — POS tablets at the front counter and Station devices at the wash, dry, and pack areas. Navigate to Operations > Devices in the dashboard.

Devices management walkthrough video
Devices management walkthrough video

1. POS vs Station Devices

The page splits devices into two tables because they serve different roles:

POS DevicesStation Devices
Login URL/pos/login/stations/login
Used byCashiers at the counterStaff at wash / dry / pack stations
SurfacesOrder Board, Register, checkout, shiftsQR scan to advance loads, clock in / out
AuthEmployee PINEmployee PIN
Printer settingsYes (paper width, auto-print, drawer)No
Push notificationsYesYes

Both device types auto-register on first PIN login — there is no manual approval step. The store code in the login URL controls which store the device gets bound to.

Devices page with POS and Stations tables

Tap the POS Links button (top of the POS Devices card) or Station Links (top of Station Devices card) to open a dialog with one entry per active store:

  • 6-character store code (e.g. QIE23X) — used in the login URL
  • QR code — staff scan this to jump straight to PIN entry
  • Login URL + Copy button — paste into a tablet browser or share via chat

If a store has no code yet, tap Generate Code. To rotate the code (e.g. after a tablet is lost), tap the small refresh icon next to it — the old code stops working immediately.

tip

Print the QR code and tape it next to each device. Staff scan it with the camera or a QR app to land on PIN entry without typing the URL.

3. Device Limits

A banner at the top of the page shows your current device count and limit (e.g. Devices: 3 / 5). Limits are enforced across active devices only — deactivating a device frees a slot.

When you hit the limit:

  • Starter / Business / Pro — banner turns amber with an Upgrade for more link to the Subscription page
  • Enterprise — banner shows a Contact us link instead

Trial tenants get Pro-tier limits during the 14-day trial.

4. Renaming a Device

Tap the device name in the table to edit it inline. Hit Enter to save or Escape to cancel. Names are local to your dashboard and help you identify physical units (e.g. Counter 1, Wash Tablet, Office iPad).

5. Deactivating a Device

Use the Active switch in the row to toggle a device off. A deactivated device:

  • Cannot log in or refresh its session
  • Stops counting against your device limit
  • Stays in the list with its history intact — flip the switch back on to reactivate

Deactivate when a tablet is being repaired, swapped, or temporarily out of use.

6. Deleting a Device

Tap the trash icon to permanently remove a device. Deletion:

  1. Removes the device record and all push notification preferences
  2. Regenerates the store code for the device's store as a security measure — print and redistribute the new QR code if the device was lost or stolen
warning

There's no soft-delete or "transfer to another store" action. To move a tablet to a different store, delete it here, then have the employee log in again on the new store's QR code — it auto-registers under the new store.

7. Printer Settings (POS Only)

POS devices have a printer icon in the actions column. Tapping it opens a dialog with:

SettingWhat it controls
Paper Width80mm (standard) or 58mm (compact) — must match the physical printer
Auto-print receiptPrint the receipt automatically after a charge completes
Open drawer on chargeKick the cash drawer after every cash payment
Open drawer on cash eventsOpen the drawer before shift open/close and pay-in/pay-out

Settings are saved per device, so each POS tablet can have its own printer configuration. Tap Save to apply.

For physical printer pairing (Bluetooth), see Printer Setup.

Printer settings dialog for a POS device

8. Push Notifications

Both POS and Station devices have a bell icon in the actions column. Tapping it opens push preferences for that device — toggle which events deliver browser/PWA notifications:

  • New order created
  • Order escalated
  • Payment proof submitted
  • New customer added
  • Shift opened / closed

Notifications fire even when the app is in the background, as long as the device has notification permission and an internet connection.

9. Devices Are Auto-Registered

You don't add devices manually. Each new device joins your account the first time an employee:

  1. Visits the POS or Station login URL (or scans the QR)
  2. Enters their employee PIN successfully

The new row appears in the table immediately, marked Active by default, with the OS, model, and creation date filled in from the browser. Deactivate it from this page if it shouldn't have logged in.

What's Next?