Receipts
Every paid transaction creates a receipt. The Receipts page is your searchable archive — find any sale, see exactly what was rung up, who paid, what was used as payment, and cancel a mistake when you need to. Navigate to Sales > Receipts in the dashboard.
1. Receipts vs Orders
| Receipts | Orders | |
|---|---|---|
| Created when | A payment goes through at the POS | The cashier rings up a drop-off (paid or unpaid) |
| Tracks | The money movement | The laundry job (kanban, packing, pickup) |
| Lives in | Sales > Receipts | Sales > Orders |
| Linked | Receipts that came from a drop-off show an Order badge | Orders that were paid show their receipt # |
A walk-in self-service customer creates a receipt only — no order. A drop-off creates both. A coupon redemption with no items creates a receipt only.
2. Finding a Receipt
The default view shows the last 30 days, newest first.
| Filter | What it does |
|---|---|
| Search | Receipt #, ticket #, or customer name (partial match) |
| All Types | Sale or Refund |
| All Statuses | Active or Cancelled |
| Date Range | Click the calendar — preset (Today, Yesterday, Last 7 days...) or custom |
| Store | Switches via the global Store filter in the top bar — affects every dashboard page |
Click any column header (Date, Total) to sort. Click again to reverse direction.
3. Receipt Detail
Click any row to open the receipt detail dialog.
| Section | What it shows |
|---|---|
| Header | Receipt number, date/time, type (Sale/Refund), status badge if cancelled |
| Customer | Name, phone, points earned + deducted on this transaction, current balance |
| Cashier | Employee who rang it up |
| Line Items | Every item with quantity, unit price, line total |
| Discounts | Any discount, coupon, or loyalty redemption with the peso amount |
| Payments | Every payment method used (Cash, GCash, Bank Transfer...), amount, and change given |
| Linked Order | If this receipt came from a drop-off, a link back to the order's Kanban card |
| Cancel Receipt | Button at the bottom — see Cancelling a Receipt below |
4. Create Orders from Receipts
For early adopters: if you took drop-offs as plain receipts before LaundryVerse's order tracking caught up — for instance, during the first week — you can backfill orders from those receipts.
The Create Orders button in the top-right is always there but stays disabled until you tick at least one receipt — that's expected.
- Tick the checkbox on each receipt that should become a drop-off order
- Click Create Orders (N) in the top-right — N updates as you select
- Confirm — orders are created as Paid, appear on the Kanban board, and skip any receipt that already has an order
Only line items tagged as Drop-Off become order items. Self-service items (Regular Wash, Regular Dry) stay on the receipt only. Limit: 50 receipts per batch.
5. Cancelling a Receipt
Cancel a receipt when a sale was rung up by mistake — wrong customer, wrong items, voided immediately, etc. Open the detail dialog and click Cancel Receipt.
What happens:
| Effect | |
|---|---|
| Receipt | Marked Cancelled with a red badge — stays in the list for audit |
| Inventory | Item stock reverted (deducted quantities are added back) |
| Loyalty | Points earned are subtracted from the customer; points used are credited back |
| Linked order | For a drop-off paid in full → reverts to Unpaid; for a partial deposit → that deposit is removed and paidAmount decreases |
| Sales totals | Cancelled receipts are excluded from Sales Today, Performance, and reports |
Cancellation is not undoable — there's no "uncancel". If you need the transaction back, ring it up again at the POS.
Cancel a receipt the same day. Once you've reconciled the till and made the bank deposit, cancelling distorts your shift report. For older mistakes, an adjustment expense or refund receipt is cleaner.
6. Exporting Receipts
Click Export (top-right) to download the current filtered view as CSV. The export honors every filter (search, type, status, date, store) and caps at 10,000 rows.
CSV columns: Receipt #, Date, Customer, Items, Total, Type, Status, Store.
CSV export is available on Business plans and above.
What's Next?
- Orders — The drop-off side of the transaction (Kanban tracking)
- Expenses — The other side of the P&L
- Receipt Settings — Customize the printed receipt's footer note