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LaundryVerse Help Center

Welcome to the LaundryVerse Help Center. Pick the section below that matches what you're doing right now, or use the sidebar to browse every guide.

Watch the full walkthrough

A 10-minute end-to-end walkthrough recorded in an actual laundry shop, covering app setup, taking your first order, Stations on the shop floor, closing the shift, and your dashboard.

Get Started

The first hour with LaundryVerse, from creating the account to ringing up your first ticket.

Run Your Shop (POS)

Daily counter operations. Hand these guides to cashiers and station staff.

Configure Your Account

Owner setup that you do once, then come back to as the shop grows.

  • Stores — register every branch, set hours, set the geo-fence for clock-in
  • Devices — manage POS and station tablets, share login QR codes, configure printers
  • Employees — add cashiers, set PINs, invite managers to the dashboard
  • Roles & Permissions — control what each employee can do at the POS and dashboard
  • Items — build your service catalog, set prices, configure variants
  • Payment Types — enable cash, e-wallets, bank transfers, and more

Grow Revenue

The features that turn a working shop into a growing one.

  • Customers (CRM) — store every customer, see their order history, sort by repeat rate
  • Loyalty Program — set the earn rate, redemption value, and expiry for a points program
  • Reports — sales, payments, items, and shift breakdowns per store
  • SMS Notifications — order-ready alerts, expiry warnings, marketing blasts

Advanced

Topics you'll reach for once the basics are humming.

  • Multi-Store Management — strategy and operations for scaling past one branch
  • Payroll — run payroll using the rates and bank info set on each employee

Need Help?

Can't find what you're looking for? Reach out on Facebook or check the FAQ. The founder reads every message at [email protected].