Register
The Register is where your employees create orders and process payments. It has a two-panel layout: an item catalog on the left for browsing and adding items, and a cart panel on the right for reviewing the order before checkout.
Before using the Register, make sure you have:
- A device activated and an employee logged in — see POS Setup
- An active shift open for the current employee
- At least one item in your catalog — set up in Dashboard > Items
1. Register Layout
The register splits into two main areas:
| Area | Location | What it shows |
|---|---|---|
| Top bar | Top of screen | Hamburger menu, POS logo, employee name, printer status, Open Tickets button |
| Search bar | Top of left panel | Text input to filter items by name |
| Category tabs | Below search | Pill-shaped buttons to filter by category |
| Item grid | Left panel (main area) | Color-coded tiles for each item — tap to add to cart |
| Customer attachment | Top of right panel | Attach a customer to the order |
| Cart items | Right panel (main area) | Line items with quantity controls and prices |
| Cart footer | Bottom of right panel | Total, Print Bill, Save Order, and Charge buttons |
2. Browsing Items
Category Tabs
Tap a category tab to filter the item grid. The All tab (selected by default) shows every item. Your categories might include Wash Services, Dry Services, Fold Services, Special Services, and Add-ons — depending on what's configured in Dashboard > Items.
The selected tab is highlighted in dark. Tap All to reset the filter.
Search
Type in the search bar to filter items by name. The grid updates as you type. Search works alongside category filtering — if you have a category selected, search narrows within that category.
3. Item Variants
Some items have multiple variants — for example, a "Comforter Wash" might come in Single and Queen sizes, each with a different price.
When you tap an item with variants, a picker dialog appears instead of adding it directly to the cart. Each row shows the variant name, price, and a badge if that variant is already in the cart.
Tap a variant to add one unit to the cart. Tap again to add another.
4. Cart Management
| Action | How |
|---|---|
| Add item | Tap an item tile in the catalog |
| Increase quantity | Tap the + button on the cart item |
| Decrease quantity | Tap the − button (removes the item when quantity reaches zero) |
| Remove item | Tap the trash icon on the cart item |
| Clear entire cart | Tap Clear at the top of the cart |
For items with variants, the variant label appears below the item name in the cart (e.g., "Queen" under "Comforter Wash"). The cart total updates automatically as you add, remove, or adjust items.
5. Attaching a Customer
Tap Attach Customer at the top of the cart panel to link the order to a customer. This enables loyalty points, order history tracking, and SMS notifications.
For the full walkthrough on searching, creating, and attaching customers, see Attaching Customers.
6. Discounts & Coupons
During checkout, employees with the Discounts permission can apply discounts and coupon codes:
- Discounts — Tap "Add Discount" to browse pre-configured discounts (percentage or fixed amount). You can apply multiple discounts to a single order.
- Coupon codes — Enter a coupon code in the coupon field. The code is validated automatically — you'll see an error if it's invalid or expired.
The calculation order is: subtotal → discounts → coupons → loyalty points → final total.
Discounts and coupons are configured by the admin in Dashboard > POS > Discounts. Employees can only apply discounts that have been set up there.
7. Loyalty Points
If a customer is attached to the order and has loyalty points, you can redeem their points at checkout. The points redemption dialog lets you choose how many points to apply — each point converts at the rate configured by the admin (e.g., 1 point = ₱1).
Points are deducted after discounts and coupons, so they apply to the already-reduced total.
After a successful payment, the success screen shows how many points the customer earned from this order and their updated points balance.
8. Checkout
When the cart is ready, tap the green Charge button to open the full-screen checkout. The checkout shows a numpad on the left for entering payment amounts, and an order summary on the right.
Quick steps:
- Select a payment type (Cash, Card, GCash, etc.)
- Enter the amount — or tap Exact to match the total
- Tap Add Payment
- Tap Charge to finalize the order
- Need to split across multiple payment methods? See Split Payments
- Want to save the order for later payment? See Partial Payments
- Customer short on cash? See Short Change
9. Print Bill
The printer icon button in the cart footer prints a draft bill — a pre-payment receipt showing the current cart items and total. This is useful when a customer wants to see the total before deciding to pay.
Print Bill requires a connected thermal printer. See Setting Up the Printer if you haven't connected one yet.
10. Saving Orders
Tap Save Order to create an unpaid open ticket without processing payment. The order:
- Appears on the Order Board immediately
- Shows up in Open Tickets (top-right button in the register)
- Can be charged later when the customer returns
This is common for drop-off laundry where customers pay on collection.
To manage and charge saved orders, see Open Tickets.
Mobile View
On phones, the right-side cart panel is hidden to give more space to the item catalog. Instead:
- A green floating button appears at the bottom-right showing the cart total and item count
- Tap it to open a bottom sheet with the full cart — same controls for quantity, removal, checkout, save, and print bill
- Swipe down or tap outside to close the sheet
What's Next?
- Order Board — Track orders through the wash/dry/fold workflow
- Attaching Customers — Link orders to customer profiles
- Split Payments — Pay with multiple payment methods
- Open Tickets — Manage saved and unpaid orders