Stations — QR Scanning to View Order Details
Use the Check Order scanner to look up any order by scanning its QR label. This opens the order detail page where you can view the full status, line items, and individual loads — and optionally advance or claim them manually.
Before scanning, make sure you have:
- Clocked in to Stations (how to clock in)
- Camera permissions enabled in your device's browser
1. Opening the Check Scanner
From the clocked-in view, tap the Check Order button. A camera view opens with a blue "Scan to check order" indicator at the top.
Unlike the Scan QR scanner, checking an order does not advance any load automatically. It simply navigates to the order detail page so you can review the order's current state.
2. Order Detail Page
After scanning, you'll see the full order detail page with:
| Section | Description |
|---|---|
| Header | Customer name, receipt number, payment badge (Paid / Unpaid / Partial), and overall status badge |
| Progress stepper | Visual bar showing the order's overall progression through the workflow |
| Order Items | Collapsible list of line items with quantities and total amount |
| Load cards | One card per load — shows type, current status, and who last processed it |
3. Load Cards
Each load is displayed as a card showing:
- Load type — e.g., "Regular Wash", "Heavy Wash", "Comforter Wash"
- Status badge — Received, Washed, Dried, or Packed
- "Tap to mark as..." instruction — shows the next action (e.g., "Tap to mark as Packed")
- Processing history — who last worked on the load and when
Packed loads show a green checkmark and cannot be tapped — they're done.
Active loads are tappable. Tap a load card to advance it to the next status, just like scanning its QR label would.
4. Claiming an Order
Once all loads are packed, the bottom of the page shows one of two things:
- "Mark as Claimed" button (purple) — appears when the order is fully paid. Tap to mark the order as claimed and ready for customer pickup.
- "Awaiting payment before claiming" message (amber) — appears when payment is still pending. The order cannot be claimed until the customer pays.
After claiming, the page shows a confirmation with the claimed timestamp.
5. Undo
After advancing a load or claiming an order, an undo toast appears briefly at the bottom of the screen. Tap Undo to revert the action if you made a mistake.
What's Next?
- QR Scanning to Advance Load — Scan QR labels to advance loads without opening the detail page
- Clock In — Getting started with Stations